Research

Our new and improved Customer experience components for Q3 2024

These redesigned components will help you drive more seamless transactions.
These redesigned components will help you drive more seamless transactions.
September 26, 2024
5 min read

We have some exciting news!🚀

The team at Volume has been working on some customer- focused improvements. Our latest features are designed to simplify and enhance your payment method selection process, offering a smoother experience for your customers.

Here’s what’s new:

For those using radio buttons we're excited to introduce two powerful new components

ℹ️ Info Icon for Customer Education:

Customers can now click on an info icon to read more about ‘Pay by Bank App’ and understand how it works – making the process even more transparent and user-friendly.

🏦 Bank Icon Carousel:

Our new carousel feature showcases the available banks your customers can pay with via Volume. It remembers preferred banking options and highlights them to the consumer for even faster transactions.

🎨 Redesigned Main Components:

We’ve redesigned our main components to make them more streamlined, helping your customers move through the payment process with ease.

Accessing These Updates:

If you're using the Flutter SDK, you can automatically gain access to these features from 30-Sep 2024 by simply upgrading to version 2.3.0. JavaScript. To ensure you’re taking full advantage of these improvements, we’ve also prepared UX guidelines for you here

We’re excited to see how these enhancements will help you drive even greater customer satisfaction and boost your payment efficiency!

If you have any questions or need assistance, feel free to reach out.

Volume Team

Volume Payments Limited is a private limited company with company number 12431529

Volume Payments Limited, is a distributor of Modulr FS Limited, a company registered in England and Wales with company number 09897919, which is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Firm Reference Number: 900573) for the issuance of electronic money and payment services. Your account and related payment services are provided by Modulr FS Limited. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme (FSCS) your funds will be held in one or more segregated accounts and safeguarded in line with the Electronic Money Regulations 2011. for more information please see the Modulr safeguarding letter

© 2024 Volume